Legal
Terms of Service
Last updated: April 25, 2026
Table of Contents
1. Introduction
SRED Consultants Inc. (“we,” “our,” or “us”), operating as GetSRED.ca, is committed to protecting the personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (getsred.ca) or engage our services.
We are subject to the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including the Freedom of Information and Protection of Privacy Act (Ontario). By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly: – Contact information (name, email address, phone number, mailing address) – Company name and business information – Information shared during consultations or via our contact forms – Financial and technical information relevant to SR&ED claims – Communications you send to us
Information Collected Automatically: – IP address and browser type – Pages visited and time spent on our website – Referring website or search query – Device type and operating system – Cookies and similar tracking technologies (see Section 5)
3. How We Use Your Information
We use the personal information we collect for the following purposes:
– To provide SR&ED consulting services and respond to your inquiries – To prepare, review, and submit SR&ED tax credit claims on your behalf – To communicate with you about your claim, appointments, and our services – To send service-related notices and administrative messages – To improve our website, services, and user experience – To comply with our legal obligations and professional standards – To detect, prevent, and address technical issues or fraud
We will only process your personal information where we have a lawful basis to do so under applicable law.
4. Data Sharing & Disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
Service Providers: We engage trusted third-party vendors (e.g., cloud hosting, scheduling software, email services) who process data on our behalf under strict confidentiality agreements.
Government Agencies: Where required to submit your SR&ED claim, we will disclose relevant information to the Canada Revenue Agency (CRA) with your explicit consent.
Legal Requirements: We may disclose information where required by law, court order, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity subject to the same privacy protections.
We require all third parties to maintain appropriate security measures and to use your information only for specified purposes.
6. Data Security
We implement industry-standard technical and organizational safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These include:
– Encryption of data in transit (TLS/SSL) and at rest – Access controls and authentication measures – Regular security assessments and staff training – Secure, reputable cloud infrastructure providers
No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Your Rights (Including PIPEDA)
Under PIPEDA and applicable provincial legislation, you have the right to:
– Access: Request a copy of the personal information we hold about you – Correction: Request correction of inaccurate or incomplete information – Withdrawal of Consent: Withdraw consent to collection or use at any time (subject to legal and contractual restrictions) – Complaint: File a complaint with the Office of the Privacy Commissioner of Canada (OPC) at priv.gc.ca
To exercise any of these rights, please contact our Privacy Officer at privacy@getsred.ca or by mail at our Toronto office address. We will respond within 30 days of receiving your request.
8. Children’s Privacy
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will promptly delete it. If you believe we may have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website. We encourage you to review this policy periodically.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer:
SRED Consultants Inc. Privacy Officer 200-888 Fort St. Victoria, BC V8W 1H8 Canada
Email: privacy@getsred.ca Phone: 778-433-4925
You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.